Global Shipping

We proudly offer worldwide shipping! Please note that we typically need 3 to 5 business days to process your order before dispatch. Rest assured, we are doing everything possible to get your order to you as quickly as we can. Once dispatched, estimated delivery time is between 7 to 10 business days, depending on your country or region. Please be aware that holidays, natural disasters, or pandemics may affect delivery times.

Pre-ordered or Back-ordered Items

If your order contains pre-ordered or back-ordered items, we will ship any available items immediately and send the pre-ordered or back-ordered items as soon as they become available. So, if you receive only part of your order, don’t worry—you will receive the remaining items shortly thereafter.

Order Tracking

You will receive a confirmation email and/or text message (if you provided a phone number) with a tracking ID and a link to follow your package’s journey. You can track your package on our Tracking Page. Please allow 1 to 3 business days for tracking information to appear.

Incorrect Address Disclaimer

It is the buyer's responsibility to ensure that the shipping address provided is correct. We work to expedite processing and shipping, so there is a short window to correct an incorrect address. If you believe you provided the wrong address, please contact us immediately at jiangxiaoman148@gmail.com.

Returns

You will be responsible for the cost of return shipping. For more information on how to return items, please refer to our Refund Policy.

Lost or Stolen Packages

Best Trends Online Store is not responsible for lost or stolen packages. If your tracking information shows that your package was delivered but you have not received it, please report it to the shipping carrier using the information provided on our Tracking Page. If you have further questions, please contact our customer support team at jiangxiaoman148@gmail.com.